SHIPPING & RETURNS
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. Orders shipped within Italy will arrive in 48 hours of postage, whilst all other European addresses will receive their orders within 4-6 days.
PICKUP STORE - VIA VITTORIO EMANUELE, 504, 90134 PA
Orders can be picked up every day during store opening hours. An email will be sent when your order is ready for pick up.
DOMESTIC SHIPPING RATES AND ESTIMATES
Shipping charges for your order will be displayed at the checkout. The flat rate for postage within Italy is € 10.
INTERNATIONAL SHIPPING RATES AND ESTIMATES
We offer international shipping to the following countries:​
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Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. L'Isola Taporita is not responsible for these charges if they are applied and are your responsibility as the customer.
RETURNS, REFUNDS AND EXCHANGES
L'Isola Saporita does not accept returns, so it is suggested to shop with care.
In the event that your order arrives damaged in any way however, please email us within 12 hours of receiving your order at lisolasaporita@gmail.com with your order number and a photo of the item's condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution, offering refunds or replacement of a product.
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If you have any further questions, please don't hesitate to contact us at lisolasaporita@gmail.com.